Rental Policy

Oxford Golf Academy (OGA) - Golf Club Rental

​

RENTAL GUIDELINES

​

Oxford Golf Academy  (“we”, “our”) hereby agrees rent golf clubs or other golfing equipment to you in accordance with these Rental Guidelines. You may select clubs to rent or pick them up at Oxford Golf Academy.

 

Customer Confidentiality

To reserve clubs customers must first enter information consisting of  personal information such as name, address, home phone number, contact number while at your destination, email. Customer’s personal information is held in a secure database and is not distributed or sold to any third party. Customer credit card information is entered into a secure protected site when paying for an actual rental or rental package processed through Square POS System.

 

IMPORTANT: OGA does not store customer’s credit card information on our website or any database and does not give out customer’s credit card information to third parties. Please read our privacy policy below to become familiar with how we handle your personal information.

Reservation Policy 

Customers must first complete a customer information section at OGA. Customers must have a valid credit card to reserve golf clubs with Oxford Golf Academy and must enter their credit card information to the OGA representative. Reservations may be made up to 1 year in advance of the rental pick-up date.

Exchange Program

You are able to exchange your rental clubs for rental clubs of an equivalent value or greater value, by paying the additional cost, at anytime during your rental period subject to the same conditions as your current rental agreement and the availability of desired clubs.

Rental Equipment/ Damage – Your Responsibility

You hereby understand that while the golf equipment is in your possession, YOU ARE SOLELY RESPONSIBLE FOR THE EQUIPMENT RENTED TO YOU. You are to use the golf equipment for its intended recreational use only and not for any other reason. You shall not remove, alter, disfigure or cover up any numbering, lettering, bar code or insignia displayed upon the equipment, and shall see that the equipment is not subjected to careless, unusually or needlessly rough usage. You must return the equipment to us in the same condition as delivered, ordinary wear and tear resulting from proper use thereof alone expected. YOU AGREE TO NOT USE ANY OF THESE CLUBS TO HIT OUT OF NON-PLAYING AREAS. Customer will sign rental policy during check out and return of golf equipment.

 

Payment

The rental or purchase of our golf equipment requires you to supply us with complete, accurate and current credit card information for a valid credit card for which you are the authorized user. By completing the check-out process, you authorize us or our agent to bill your credit card the applicable per-item or rental fees, any and all applicable taxes, and any other charges you may incur in connection with your use of the Website. The applicable rental fees will be charged to your credit card on the date your rental or purchase is initiated.
We reserve the right to determine whether your credit card is pre-authorized to accept a minimum charge equal to the current retail value of the product in case you fail to return or you damage a product.

​

Rental Period

The Rental Period is defined as that period of time, which shall be no less than one (1) day, for which you have reserved to rent golf equipment from us. The Rental Period shall commence in the morning on the day of your rental and shall terminate in the evening on that same day (unless your reservation is for multiple days, in which event, it shall terminate in the evening on the final day of your Rental Period).

Extension of Rental Period

If you wish to extend the Rental Period at any time after 6:00 pm (local time) the day prior to the Rental Period, you may do so by calling customer service only. Pricing for the extension is subject to availability.

​

Cancellation Policy

Cancellations may be made at any time before the actual start of the rental period. However, customers must give at least 14 days notice prior to the start of the rental period to receive a full refund. If less than 14 days notice is given but greater than 72 hours, customers will be given a credit equivalent to the original amount charged for their reservation which they can use for future reservations for 1 full year from the cancellation date. Cancellations made with at least 14 days advance notice will not be charged any penalties and the full rental charge will be refunded to their credit card. Cash refunds will not be given. Customers must call OGA with their cancellation at 352-446-4456 Rain checks are not offered. Rental package holders not giving 72 hours notice of rental cancellation will not be refunded.

​

Damage to Clubs

The customer renting golf clubs from OGA agrees to pay for any damage to the clubs they are renting that is not considered normal wear and tear. Normal wear and tear to the clubs includes (but is not exclusive to) scratches on the bottom of the club head, tee marks on the club head, and grip wear. Clubs will be inspected by a OGA representative prior to the rental pick-up. A copy of the pre-rental inspection report will be included with the clubs upon pick-up. The customer is advised to inspect the clubs, read the inspection report and mention any discrepancies to the OGA representative before taking the clubs so customers are not charged for loss or damage they have not incurred.

Upon return of the clubs the customer is responsible for reporting any loss or damage to the clubs. Failure to report loss or damage to the clubs will result in the customer’s credit card being charged an amount equivalent to the replacement or pre-rental condition repair cost. The amount charged to the customer’s credit card will be at the discretion of OGA, however, OGA will advise the charge with the customer prior to the their credit card being charged and the customer will not be charged for damages due to factory defects. All clubs suspected of having factory defects will be inspected by OGA personnel prior to any charges assessed to customer.

​

Late, Lost or Stolen Clubs

All rental clubs are to be returned by the date and time of the reservation confirmation statement and rental agreement. If clubs are not returned by the deadline on the rental agreement the customer will be charged one days rental for each day they are late up to a maximum of two days. The customer must contact OGA to inform of any late returns over 24 hours past the return deadline. If the customer has not contacted  OGA within 48 hours past the rental return deadline and  OGA has not been able to contact the customer within this time, the customer will be charged the full replacement cost of the rental clubs. If a customer has reported clubs lost, stolen or lost due to fire the customer will be responsible for payment to  OGA for the full replacement value of the clubs. If lost or stolen clubs are returned to  OGA within two weeks of the reported loss the customer will be refunded the money charged to them by  OGA minus any charges for damaged or lost clubs if applicable.

 OGA will not be responsible for non-accidental damage beyond normal wear and tear, loss due to theft, force of nature or loss due to fire. The customer agrees to indemnify and save harmless  OGA from any claim.  OGA will not be held responsible for any damage or bodily injury incurred upon anything or anyone by the rental clubs.

Liability

In no event shall OGA be liable to you for any amount exceeding the rental fee.

 

 

 

 

Privacy Policy

 

 

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

Google, as a third party vendor, uses cookies to serve ads on your site.
Google’s use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet.
Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

; To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to?keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

 

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

​

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

​

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

 

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

 

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on September 8th, 2013

​

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

​

Oxford Golf Academy

352-446-4456

4250 CR 105

Oxford, Florida 34484

​

​